ABIS - American Business Information Systems
310 E. Trinity Blvd. Suite 600 Grand Prairie, Dallas TX. 75050

Call Toll Free: (877) 513-2247
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Email: sales@abisinc.com

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Avaya Partner 2 Slot Carrier (New)

Partner ACS 2-Slot Carrier Used to expand Partner Endeavor or ACS System. Allows addition of 1 expansion module.

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Avaya New Partner 5 Slot Carrier (New)

Used to expand a Partner ACS phone system. ACS Control Unit mounts in center slot. Provides 4 slots for expansion using Partner expansion modules. New style includes cover. Replaces older style – model # 60561. (Power cord not included / uses power cord included with Partner ACS Control Unit)

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Avaya Partner ACS T1 Module (16x0)

Provides 24 channels, but a maximum of 16 channels can be used for voice lines. (Channels 9 through 24 are used for voice.) These channels can be assigned to line or pool buttons and used for incoming and outgoing calls. The eight unused (that is, unequipped) channels (channels 1 through 8), and any channels you do not use for voice lines, can be used for data connectivity by placing an external Channel Service Unit (CSU)/DSU (Data Service Unit) between the T1 module and your T1 service provider. Supported in Release 6.0 and later systems. In addition to the 6.0 software, a T1 Patch, software upgrade is required.

Additional DescriptionMore Details

Features:


  • Contains one RJ-45 port to connect your service provider to the T1 module
  • Provides three pairs of bantam jacks (labeled Transmit, Receive, and Monitor) for maintenance testing and diagnostics
  • Provides internal CSU for voice call connectivity to the T1 service provider and diagnostics


To configure and maintain a T1 module, you must use the PARTNER ACS R6.0 PC Administration software. You cannot program a T1 module via System Programming from extensions 10 or 11.


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Lucent 400EC Expansion Module with Caller ID (4x0) (New)

Adds 4 incoming lines only with Caller ID.

Additional DescriptionMore Details
Features:
  • Same as the 400E module but adds caller ID information on display telephones
  • The lines with caller ID must connect to this module
  • Used with Partner Endeavor v2.0, Partner II or Partner ACS

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Avaya Partner ACS Release 7.0 Control Unit (5x9) (RoHS Compliant) (New)

The new Partner ACS R7 processor is the next generation in the PARTNER ACS line. All expansion modules, PCMCIA cards, Voice Mail systems and telephone sets can migrate and work with the ACS R7.

Additional DescriptionMore Details

Control Unit Features:


    Includes documentation CD and power cord.
  • Processor supports 5 CO lines and 9 stations
  • Support for all previous expansion hardware
  • On-board, Non-Volatile memory for Backup and Restore eliminating the need and expense of the Backup/Restore card used on previous ACS systems
  • Maximum system capacity is 31 CO lines and 48 station ports (maximums can not be achieved simultaneously)
  • Built in 10/100 Ethernet port for future applications
  • Faster processor setting the stage for future applications
  • Automatic backup performed the following morning at 3AM after you enter Programming Mode (FEATURE 00)
  • Dedicated Administration Port
  • Caller ID support puts the caller's name and number on telephone display (where available)
  • Caller ID Autocallback/Logging(On PARTNER 34D/18D sets)
  • 5 party Conferencing
  • One-touch call transferring
  • Direct connection to analog answering machines, fax machines, telephones and modems
  • Remote administration software (optional)
  • Auto daylight savings time/standard time adjustment
  • 100 system speed dial numbers for fast access to frequently called customers and vendors
  • Display of date, time, length of call and internal caller name, when used with Partner Display Phones
  • 2 contact closure connections to control door locks, security systems and other devices by using contact-closure adjunct
  • Enhanced Tip/Ring capability combination ports allow connection of standard SLT devices without any special adapters.
  • Music port for digital music on hold system
  • Station Message Detail Recording (SMDR) port
  • Includes documentation CD and power cord


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Avaya 012E Expansion Module (0x12) (PEC#60559)

Provides 12 station ports for a Partner ACS 5.0 or newer. Allows for up to 48 station ports on a ACS system. First 012 must be installed in slot 1 with additional 012 modules installed in slots 2, etc.

Additional DescriptionMore Details

Features:


  • 10 touch-tone receivers (TTRs)
  • Support for Fax CNG detection
  • When installed in slot 1, supplies the system tones and system clocks


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Avaya 308EC Expansion Module with Caller ID R3.0 (3x8)

3×8 ACS expansion module with Caller ID. Adds 3 incoming line ports and 8 telephone station ports to a Partner ACS system.

Additional DescriptionMore Details

Features:


  • Adds 3 lines and 8 extensions for increased capacity
  • Compatible with caller ID (where available)
  • Compatible with Partner ACS R2.0 or higher
  • Needed for fax detection and call routing


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Avaya Partner ACS Processor Release 8.0 Control Unit with Flash Upgrade (5x9)

The new Partner ACS R8 processor is the next generation in the PARTNER ACS line. All expansion modules, PCMCIA cards, Voice Mail systems and telephone sets can migrate and work with the ACS R8. Includes documentation CD and power cord.

Additional DescriptionMore Details

Control Unit Features:


  • Flash upgraded
  • Processor supports 5 CO lines and 9 stations
  • Support for all previous expansion hardware
  • On-board, Non-Volatile memory for Backup and Restore eliminating the need and expense of the Backup/Restore card used on previous ACS systems
  • Maximum system capacity is 31 CO lines and 48 station ports (maximums can not be achieved simultaneously)
  • Built in 10/100 Ethernet port for future applications
  • Faster processor setting the stage for future applications
  • Automatic backup performed the following morning at 3AM after you enter Programming Mode (FEATURE 00)
  • Dedicated Administration Port
  • Caller ID support puts the caller's name and number on telephone display (where available)
  • Caller ID Auto call back/Logging(On PARTNER 34D/18D sets)
  • 5 party Conferencing
  • One-touch call transferring
  • Direct connection to analog answering machines, fax machines, telephones and modems
  • Remote administration software (optional)
  • Auto daylight savings time/standard time adjustment
  • 100 system speed dial numbers for fast access to frequently called customers and vendors
  • Display of date, time, length of call and internal caller name, when used with Partner Display Phones
  • 2 contact closure connections to control door locks, security systems and other devices by using contact-closure adjunct
  • Enhanced Tip/Ring capability combination ports allow connection of standard SLT devices without any special adapters.
  • Music port for digital music on hold system
  • Station Message Detail Recording (SMDR) port


Package Content:


  • Partner ACS Release 8.0 Control Unit (5x9)
  • Battery Caps
  • Has built in Restore/PC card
  • R8.0 CD Documentation


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Avaya Partner ACS Release 7.0 Control Unit (5x9)

The new Partner ACS R7 processor is the next generation in the PARTNER ACS line. All expansion modules, PCMCIA cards, Voice Mail systems and telephone sets can migrate and work with the ACS R7. Includes documentation CD and power cord.

Additional DescriptionMore Details

Control Unit Features:


  • Processor supports 5 CO lines and 9 stations
  • Support for all previous expansion hardware
  • On-board, Non-Volatile memory for Backup and Restore eliminating the need and expense of the Backup/Restore card used on previous ACS systems
  • Maximum system capacity is 31 CO lines and 48 station ports (maximums can not be achieved simultaneously)
  • Built in 10/100 Ethernet port for future applications
  • Faster processor setting the stage for future applications
  • Automatic backup performed the following morning at 3AM after you enter Programming Mode (FEATURE 00)
  • Dedicated Administration Port
  • Caller ID support puts the caller's name and number on telephone display (where available)
  • Caller ID Autocallback/Logging(On PARTNER 34D/18D sets)
  • 5 party Conferencing
  • One-touch call transferring
  • Direct connection to analog answering machines, fax machines, telephones and modems
  • Remote administration software (optional)
  • Auto daylight savings time/standard time adjustment
  • 100 system speed dial numbers for fast access to frequently called customers and vendors
  • Display of date, time, length of call and internal caller name, when used with Partner Display Phones
  • 2 contact closure connections to control door locks, security systems and other devices by using contact-closure adjunct
  • Enhanced Tip/Ring capability combination ports allow connection of standard SLT devices without any special adapters.
  • Music port for digital music on hold system
  • Station Message Detail Recording (SMDR) port


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IP Office Base 500

Avaya IP500 Control Unit (700417207)

Avaya IP500 Control Unit (700417207) is the most suitable of the IP Office range for IP Telephony applications. It also provides an entry level offer into the IP Office family through IP Office Standard Edition software. The IP Office 500 also differs from the IP406 V2 by providing a greater trunk expansion capability of up to four PRI interfaces (maximum 96/120 trunks). The IP Office 500 is a stackable unit with an optional 19″ rack mounting kit and an optional wall mounting kit for smaller configurations.

Additional DescriptionMore Details

Features:


  • Maximum Extensions - 32 using base cards and 32 maximum in IP Office Standard Edition mode. 272 using expansion modules and IP phones in IP Office Profession Edition mode.SoftConsole
  • 4 Base Card Slots - Can accommodate Digital Station, Analog Phone, and VCM base cards. Also accommodates the Legacy Card Carrier.Open CTI Interfaces (TAPI-Compliant)
  • Trunk Cards - Compatible with any combination of IP500 trunk daughter cards (require IP500 base card) and up to 2 IP400 trunk cards (require Legacy Card Carrier).Compact Contact Center
  • VCM Card Slots - Up to a maximum of 128 channels using 2 IP500 VCM cards (require IP500 base card) and or 2 IP400 VCM cards (require Legacy Card Carrier) IP Office SMDR
  • Voicemail Channels - Maximum 30 usable for Voicemail Pro/TAPI WAV connection sessions (subject to available licenses).Phone Manager
  • 8 Expansion Ports - Compatible with Digital Station 16/30, Phone 8/16/30,So8, WAN3, and Analog Trunk 16.
  • 2 LAN Ports - These ports form a managed layer 3 Ethernet switch. The ports are half-duplex 10/100Mbps auto-sensing, MDI crossover ports.
  • 1 Dedicated Feature Key Smart Card Slot - Used for Smart Card Feature Key dongle to activate application licenses.

· Additional Ports - Music on-hold, DTE port, external relay switch for door entry controls, integral WAN port.


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Avaya IP Office IP 500 Starter Package

This Basic Package Includes:
IP500 Control Unit
IP500 Mu Law Smart Card
IPO Earth Power Lead
IPO User/Admin
CD/DVD R5.0

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Avaya IP Office IP 500 Phone System with (4) 5410 Phones

This package has 4 lines in (Caller ID capable) and 8 digital stations. (4) phones to start out with. The system is still very expandable for future growth! If you have questions, please do not hesitate to ask.

Additional DescriptionMore Details

Includes:
(1) 700417207: IP500 Main Unit
(1) 700417470: IP500 Feature Key
(1) 700417405: IP500 Quad Analog Trunk Card
(1) 700417330: IP500 Digital Station 8 Card
(4) 700345291: IP Office 5410 Telephone
(1) 700289770: IP Office Earthed Power Lead
(1) 700429202: IP500 Rack Mount Kit
(1) 700472863: IP Office User/Admin CD/DVD R5.0


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Avaya IP Office IP 500 Phone System with (5) 5410 Phones and Voicemail

This package has 4 lines in (Caller ID capable) and 8 digital stations. The embedded voicemail will provide mailboxes for all stations and you will have (5) phones to start out with. The system is still very expandable for future growth! If you have questions, please do not hesitate to ask.

Additional DescriptionMore Details

Includes:
(1) 700417207: IP500 Main Unit
(1) 700417470: IP500 Feature Key
(1) 700417405: IP500 Quad Analog Trunk Card
(1) 700417330: IP500 Digital Station 8 Card
(1) 700343460: IP Office Embedded Voicemail
(5) 700345291: IP Office 5410 Telephone
(1) 700289770: IP Office Earthed Power Lead
(1) 700429202: IP500 Rack Mount Kit
(1) 700472863: IP Office User/Admin CD/DVD R5.0


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Avaya IP Office IP 500 Phone System with (10) Phones and Voicemail

This package has 8 lines in (Caller ID capable) and 16 digital stations. The embedded voicemail will provide mailboxes for all stations and you will have (10) phones to start out with. The system is still very expandable for future growth! If you have questions, please do not hesitate to ask.

Additional DescriptionMore Details

Includes:
(1) 700417207: IP500 Main Unit
(1) 700417470: IP500 Feature Key
(2) 700417405: IP500 Quad Analog Trunk Card
(2) 700417330: IP500 Digital Station 8 Card
(1) 700343460: IP Office Embedded Voicemail
(2) 700339823: IP Office 5420 Telephone
(8) 700345291: IP Office 5410 Telephone
(1) 700289770: IP Office Earthed Power Lead
(1) 700429202: IP500 Rack Mount Kit
(1) 700472863: IP Office User/Admin CD/DVD R5.0


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Avaya IP Office IP 500 Phone System with (10) Phones and Voicemail Pro

This package has 8 lines in (Caller ID capable) and 16 digital stations. The Voicemail Pro will provide mailboxes for all stations and you will have (10) phones to start out with. The system is still very expandable for future growth! If you have questions, please do not hesitate to ask.

Additional DescriptionMore Details

Includes:
(1) 700417207: IP500 Main Unit
(1) 700417470: IP500 Feature Key
(2) 700417405: IP500 Quad Analog Trunk Card
(2) 700417330: IP500 Digital Station 8 Card
(1) 171991: IP Office Preferred Edition (Voicemail Pro)
(2) 700339823: IP Office 5420 Telephone
(8) 700345291: IP Office 5410 Telephone
(1) 700289770: IP Office Earthed Power Lead
(1) 700429202: IP500 Rack Mount Kit
(1) 700472863: IP Office User/Admin CD/DVD R5.0


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Nortel BCM 400 4.0 System (Standard)

NT7B10AAFV – BCM 4.0 400 Base System 2 LAN Standard

Additional DescriptionMore Details

Business Communications Manager Base Unit, 0 trunks, 0 station ports, V.90 modem, auto attendant, integrated QoS routing, with 2 LAN interfaces (Includes North American power cord)
NT7B10AAFV Nortel BCM 4.0. Business Communications Manger BCM delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure VoIP strategy. Nortel BCM leveraging existing Meridian, Norstar, and Succession 1000 investments, Business Communications Manager has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.


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Nortel BCM 450 R1 Standard System

NTC03100SYE5 – Nortel BCM 450 R1 Standard System – Business Communications Manager – Power Cord must be ordered separately.

Additional DescriptionMore Details

Nortel BCM 450 Features:

  • High capacity: Supports up to 100 users with the base model - any mix - and up to 300 users with the new pluggable Capacity Expansion Card (CEC).
  • Operability: Several significant operability enhancements build upon a solid foundation, established by previous releases from the Business Communications Manager portfolio, including the Business Communications Manager 50 Release 3.0. Some of the key improvements include new capabilities for Business Element Manager that make the initial installation and ongoing management easier, new GUI-based System Reset and Reboot Optimization functions, and a comprehensive task-based Troubleshooting Guide for all operations on the Business Communications Manager system.
  • Simplified hardware platform: New Business Communications Manager hardware components, including the Base Function Tray (BFT), Chassis Interface Board (CIB) and Capacity Expansion Card (CEC), simplify installation, connectivity and expandability.
  • Robust business applications: The addition of Meet-Me Conferencing (MMC) and further enhancements made to Intelligent Contact Center (ICC) and Unified Messaging (UM) round out an already impressive suite of rich features and capabilities.

Nortel BCM 450 Specifications:

  • Media Bay Modules: Up to four
  • CPU Processor: Freescale (1.3GHz core)
  • Memory (RAM): 512MB DDR2 SDRAM
  • Hard Drive: 80GB SATA
  • DSP: 3 TI 600MHz DSPs
  • Capacity Expansion Card (optional): Expansion Daughter Card with 4 TI 600MHz DSPs
  • Power on self-test with LED feedback
  • Two System Status LEDs (Power and Status)
  • Three hard drive activity LEDs (HDD1, HDD2, RAID) (RAID LED not supported on BCM450 Rls. 1)
  • Reset button
  • Platform Status Monitor monitors CPU load, memory load, HDD space, temperature, fans, power, network throughput
  • BCM Monitor monitors overall system status, IP telephony functions, utilization of resources, operation of telephony applications and status of PRI, BRI and IP trunks

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Nortel BCM 50 3.0 Base System

BCM 50 main unit WITHOUT a router.

Includes 3.0 software, power supply and power cable, 3 RJ-45 Lan ports, and a dedicated OA&M port.

Additional DescriptionMore Details

System is initially configured 0x0. By adding keycodes the main unit can be configured with up to:

  • 4 analog trunks
  • 12 digital stations
  • 4 analog stations
  • 32 IP stations
  • 12 IP trunks

Up to 2 expansion units can be added which allow 1 media bay module each. These can be used to add digital stations, analog stations, digital trunking and/or analog trunking.
The BCM has 10 voicemail ports built in with 0 mailboxes. Voicemail boxes can be activated by keycodes (up to 1000) with 100 hours of storage time.


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Nortel BCM 50 Base System

BCM 50 main unit WITHOUT a router.
Includes 1.0 software, power supply and power cable, 3 RJ-45 Lan ports, and a dedicated OA&M port.

Additional DescriptionMore Details

System is initially configured 0x0. By adding keycodes the main unit can be configured with up to:

  • 4 analog trunks
  • 12 digital stations
  • 4 analog stations
  • 32 IP stations
  • 12 IP trunks

Up to 2 expansion units can be added which allow 1 media bay module each. These can be used to add digital stations, analog stations, digital trunking and/or analog trunking.
The BCM has 10 voicemail ports built in with 0 mailboxes. Voicemail boxes can be activated by keycodes (up to 1000) with 100 hours of storage time.


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Nortel BCM 50 Base System with Ethernet Router

BCM 50 main unit with Ethernet Router.
Includes Ethernet Router (computer networking), 1.0 software, power supply and power cable, 3 RJ-45 Lan ports, and a dedicated OA&M port.

Additional DescriptionMore Details

System is initially configured 0x0. By adding keycodes the main unit can be configured with up to:

4 analog trunks
12 digital stations
4 analog stations
32 IP stations
12 IP trunks

Up to 2 expansion units can be added which allow 1 media bay module each. These can be used to add digital stations, analog stations, digital trunking and/or analog trunking.
The BCM has 10 voicemail ports built in with 0 mailboxes. Voicemail boxes can be activated by keycodes (up to 1000) with 100 hours of storage time.


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Avaya IP Office IP500 Digital Station 8 Card

Additional DescriptionMore Details
This card provides 12 RJ45 ports. The first 8 ports are DS ports for the connection of Avaya digital phones other than IP phones. The card can be fitted with an IP Office 500 daughter trunk card, which then uses the additional 4 RJ45 ports for trunk connections.

  • This card accepts one IP Office 500 trunk daughter card of any type.
  • 4400 Series phones (4406D, 4412D and 4424D) are not supported on this card, only on Digital Station expansion modules. Therefore a maximum of 240 4400 Series phones are supported in the system.
  • Maximum of 3 Digital Station 8 cards in a IP Office 500 Control Unit

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Avaya IP Office IP500 Analog Phone 2 Card

This card provides 2 analog extension ports (1-2) for the connection of analog phones. The card can be fitted with an IP Office 500 daughter trunk card, which then uses the last 4 RJ45 ports (9-12) for trunk connections.

  • This card accepts one IP Office 500 trunk daughter card of any type.
  • Maximum of 4 Analog Phone cards in a IP Office 500 Control Unit
Additional DescriptionMore Details
  • This card accepts one IP Office 500 trunk daughter card of any type.
  • Maximum of 4 Analog Phone cards in a IP Office 500 Control Unit

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Avaya IP Office IP500 Analog Phone 8 Card

This card provides 8 analog extension ports for the connection of analog phones. The card can be fitted with an IP Office 500 daughter trunk card, which then uses the additional 4 RJ45 ports for trunk connections.

Additional DescriptionMore Details
  • This card accepts one IP Office 500 trunk daughter card of any type.
  • Maximum of 4 Analog Phone cards in a IP Office 500 Control Unit

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Avaya IP Office IP500 VCM 32 Card

This card provides voice compression channels for use with VoIP calls, SIP trunks and IP-based voice networking. The actual number of channels provided is controlled by the VCM Channels licenses entered into the IP Office 500 system configuration.

Additional DescriptionMore Details

Each VCM card has 4 VCM channels enabled by default. Further channels can be enabled up to the maximum (32 or 64) through adding one or more licenses (available in 4, 8, 16, 28 and 60 channel increments). The maximum number of voice compression channels supported, using IP Office 500 VCM base cards and / or IP400 VCM cards on IP Office 500 Legacy Card Carriers, is 128. The card can be fitted with an IP Office 500 daughter trunk card, which uses the 4 RJ45 ports for trunk connections.

  • This card accepts one IP Office 500 trunk daughter card of any type.
  • Maximum of 2 VCM Cards in a IP Office 500 Control Unit
  • Maximum VCM channels available, by codec type:
    VCM 32 VCM 64
    G.711 32 64
    G.729 30 60
    G.723 22 44

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Avaya IP Office IP500 4-Port Expansion Card

Additional DescriptionMore Details
  • This card provides connectors for 4 additional expansion modules.
  • The 4-port expansion card must be inserted in slot 4 of the control unit.
  • It is not possible to connect a daughter card to the 4-port expansion card.

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Avaya IP Office IP500 VCM 64 Card

This card provides voice compression channels for use with VoIP calls, SIP trunks and IP-based voice networking. The actual number of channels provided is controlled by the VCM Channels licenses entered into the IP Office 500 system configuration.

Additional DescriptionMore Details

Each VCM card has 4 VCM channels enabled by default. Further channels can be enabled up to the maximum (32 or 64) through adding one or more licenses (available in 4, 8, 16, 28 and 60 channel increments). The maximum number of voice compression channels supported, using IP Office 500 VCM base cards and / or IP400 VCM cards on IP Office 500 Legacy Card Carriers, is 128. The card can be fitted with an IP Office 500 daughter trunk card, which uses the 4 RJ45 ports for trunk connections.

  • This card accepts one IP Office 500 trunk daughter card of any type.
  • Maximum of 2 VCM Cards in a IP Office 500 Control Unit
  • Maximum VCM channels available, by codec type:
    VCM 32 VCM 64
    G.711 32 64
    G.729 30 60
    G.723 22 44

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Avaya IP Office IP500 Legacy Card Carrier

Additional DescriptionMore Details

This card allows a variety of IP400 trunk and VCM cards to be used with the IP Office 500 control unit. The front of the card includes a number of panels that can be snapped off to match the ports available when an IP400 trunk card is fitted.

  • This card does not accept any IP Office 500 daughter trunk cards.
  • The IP Office 500 control unit can accept up to 2 IP400 trunk or VCM cards by mounting each card on an IP Office 500 Legacy Card Carrier
  • This card supports the following IP400 cards:
    • PRI T1
    • Dual PRI T1
    • NA E1 PRI
    • PRI 30 E1 (1.4)
    • Dual PRI E1
    • PRI 30 E1R2 RJ45
    • Dual PRI E1R2 RJ45
    • ANLG 4 Uni
    • BRI-8 (UNI)
    • VCM 4
    • VCM 8
    • VCM 16
    • VCM 24
    • VCM 30
  • Maximum of 2 Legacy Card Carriers in a IP Office 500 Control Unit

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larger image Avaya 3616 Wireless IP Telephone

The Avaya 3616 IP Wireless Telephone requires Avaya DEFINITY, Avaya Communication Manager, or IP Office 2.0 and higher servers. This solution offers extensive flexibility and scalability.

Additional DescriptionMore Details

It uses an Open Application Interface Gateway to integrate the wireless telephone with vertical market applications in retail, health care and manufacturing environments. This phone offers high durability options and high voice quality. The latter due in part to the required Avaya Voice Priority Processor, a Quality of Service (QoS) server that ensures over the air voice quality. They work over most industry-standard, enterprise-grade 802.11b Wireless LANs.

Display - 2 x 16 character alphanumeric, plus line and status indicators
Battery capacity - 4 hours talk time, 80 hours standby


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Avaya 3626 Wireless IP Telephone

The Avaya 3626 IP Wireless Telephone requires Avaya DEFINITY, Avaya Communication Manager, or IP Office 2.0 and higher servers. This solution offers extensive flexibility and scalability.

Additional DescriptionMore Details

It uses an Open Application Interface Gateway to integrate the wireless telephone with vertical market applications in retail, health care and manufacturing environments. This phone offers high durability options and high voice quality. The latter due in part to the required Avaya Voice Priority Processor, a Quality of Service (QoS) server that ensures over the air voice quality. They work over most industry-standard, enterprise-grade 802.11b Wireless LANs.

Display - 2 x 16 character alphanumeric, plus line and status indicators
Battery capacity - 4 hours talk time, 80 hours standby


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Avaya 3641 Wireless IP Telephone

The 3641 requires Communication Manager 2.2 (and higher) and IP Office R4.1 (and higher).

Additional DescriptionMore Details

The 3641 is a WiFi telephone that supports the 802.11a standard, which is ideal for applications where high densities of in-building wireless voice users must be served. This phone also supports 802.11b/g.

Physically, the 3641 features a large display with an intuitive user interface, high durability, resistance to dust and liquid, extended battery options. Operationally, the phone offers exceptional voice quality and integration with business applications through an Open Application Interface gateway.

Display - Up to five lines of text plus two icon status rows and one row for softkey labels.
Standard Battery Pack capacity - 4 hours talk, 80 hours standby


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Avaya 3645 Wireless IP Telephone

The 3645 IP Wireless Telephone requires Communication Manager 2.2 (and higher) and IP Office R4.1 (and higher).
The 3645 supports 802.11a Wireless LANs. 802.11a is desirable when high-densities of wireless voice users must be supported. This phone also supports 802.11b/g, is durable and liquid/dust resistant, and has a large display with an easy to user interface. Operationally, the phone offers exceptional voice quality and integration with business applications through an Open Application Interface gateway.
Display – Up to five lines of text plus two icon status rows and one row for softkey labels.
Standard Battery Pack capacity – 4 hours talk, 80 hours standby

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ACS 7.0 Partner Messaging 6 Port VM Package

With Remote Call Forwarding and a versatile automated attendant and powerful voicemail, you’ll enjoy effective call coverage during every hour of the day.  Check Voicemail messages remotely and assign people that work outside the office their own mailboxes.  Unified Messaging allows users to receive all of their voicemail messages in email as well as the users voicemail box. Outgoing message notification calls you when you have voicemail. Caller Id, Call ID logs, Music On Hold, Paging, Intercom, Conference calling and all other essential office needs
Package Includes Brand New Phones
Partner ACS R7.0 Processor w/Standard Backup Restore Card (Like New)
(8 lines x 17 stations initial capacity)
1 Partner ACS 308EC Release 3.0 Expansion Module (Like New)
1 Partner ACS 5-Slot Carrier (Slim Style) (Like New)
8 Partner 18D (Series 2) Black (New)
1 Partner Messaging R7.0 (6-Port) (Like New)

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ACS 6.0 Large VM Package

With Remote Call Forwarding and a versatile automated attendant and powerful voicemail, you’ll enjoy effective call coverage during every hour of the day.  Check Voicemail messages remotely and assign people that work outside the office their own mailboxes.  Caller Id, Call ID logs, Music On Hold, Paging, Intercom, Conference calling and all other essential office needs
Package Includes Brand New Phones
Partner ACS R6.0 Processor w/Standard Backup Restore Card (Like New)
(3 lines x 8 stations initial capacity)
Qty. Description
6 Partner 18D Display Telephone Black (Series 2) (New)
1 Partner Voice Messaging PC Card Release 3.0 Large (16-Mailboxes) (Like New)

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ACS 7.0 Large VM Package

With Remote Call Forwarding and a versatile automated attendant and powerful voicemail, you’ll enjoy effective call coverage during every hour of the day.  Check Voicemail messages remotely and assign people that work outside the office their own mailboxes.  Caller Id, Call ID logs, Music On Hold, Paging, Intercom, Conference calling and all other essential office needs
Package Includes Brand New Phones
Partner ACS R7.0 Processor w/Standard Backup Restore Card (Like New)
(5 lines x 9 stations initial capacity)
Qty. Description
4 Partner 18D Display Telephone Black (Series 2) (New)
1 Partner Voice Messaging PC Card Release 3.0 Large (16-Mailboxes) (Like New)

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ACS 8.0 NEW System Package

Avaya Partner ACS 8 Processor 5×9 Advance Communications System New Features of the 8.0

  • Caller ID for analog stations, name and number on any single line sets or cordless phones
  • Network Clock Synchronization, if the system equipped with CLID the time and date will be updated automatically through the CLID information
  • Absent Text Messaging (6 fixed and 2 custom text)
  • Personalized Station Ringing
  • Integrated SMDI, It’s now built in to the unit for screen pop and other applications. No need for the API PCMCIA card that was available for the R6 & R7
  • SIP trunking, with use of 3rd party equipment, that’s just a gateway like we all know by now (Multitec, adtrain and audio codes are supported)
  • 3920 Cordless phone DECT (1.9 GHZ) 8 programmable buttons (including 2 intercoms) with up to 3 wireless repeaters and 6 programmable buttons, this phone is backward compatible with all partner releases and it will work with any Transtalk phones in the same premise. Originally manufactured by Uniden for Avaya)
  • Voicemail to email for Windows XP (that’s for the partner messaging R7)
  • Upgradeable from R6 and R7 converting programming to R8. The customer could use the backup card from R6 & R7 and restore to R8 processor to avoid reprogramming the system, there is an upgrade card from R7 to R8
  • Still same Partner format (509 Processor) with the same maximum configuration like R7
  • Part Number: 700469687
  • Provides 5 Lines and 9 Stations
  • Paging Port – Connect a loudspeaker paging system to a line port
  • Backup/Restore Capabilities – Back up system programming to internal memory or a PC card

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ACS 6.0 SOE Package NEW

With four popular display telephones, automated attendant, and voicemail, the Partner ACS Small Office Edition LITE provides you with the latest features at an affordable price.
Package includes:
Qty. Description

1 Partner ACS R6.0 Processor Lite* (New) – 3 Lines x 8 Stations
1 Partner 18D Display Telephone Black (Series 2) (New)
3 Partner 6D Display Telephone Black (Series 2) (New)
1 Partner Voice Messaging PC Card Release 3.0 Small (4-Mailboxes) (New)

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ACS Starter Package

Like New, Avaya ACS 6.0 telephone system with 4 display phones with a 1 year warranty. Includes Backup, Restore Remote Access PC Card. The System holds 3 lines and 8 stations all with caller ID and can be greatly expanded to hold many more phone lines and telephone sets. This is a Complete phone system, Everything you need, Like New equipment guaranteed to work perfectly.

(4) phones included- All of the phones have full duplex speakerphones, conference, transfer, Music on Hold and all other essential office needs.. The 4 Phones are Black. You can add more phones inexpensively if needed. This system is complete and everything that you need it is ready for service. System comes with all manuals on CD-Rom.

ACS 6.0 System features include Remote Call Forwarding, Caller ID, Paging, Intercom, Microphone Hands free, conference, transfer, Music on Hold and all other essential office needs..

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DDIM T-1/Mux Module

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ASM8 Analog Station Module

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4 x 16 Media Bay Module

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Digital Station Module 32+

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Digital station Module 16+

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GATM8 Trunk Media Bay

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Digital Trunk Media Bay

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Nortel BCM Package 1



System Details:

  • BCM 50 version 3.0
  • 4 Lines Caller ID, 8 Digital Stations
  • 24 Button Speaker Display Telephones
  • No Voicemail
  • Max Expandable Configuration: 28 Lines x 44 Ext.

Package Includes:

  • 1 x BCM 50 Platform New
  • 1 x 4 Caller ID Line Authorization Keycode
  • 1 x 8 Digital Station Authorization Keycode
  • 5 x T7316E Digital Telephones New

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Nortel BCM Package 2



System Details:

  • BCM 50 version 3.0
  • 4 Lines Caller ID, 8 Digital Stations
  • 8 Mailboxes, Auto Attendant, Up to 200 Hour Storage
  • 24 Button Speaker Display Telephones
  • Max Expandable Configuration: 28 Lines x 44 Ext.

Package Includes:

  • 1 x BCM 50 Platform New
  • 1 x 4 Caller ID Line Authorization Keycode
  • 1 x 8 Digital Station Authorization Keycode
  • 1 x 8 Mailbox Seat Authorization Keycode
  • 5 x T7316E Digital Telephones New

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Nortel BCM Package 3



System Details:

  • BCM 50 version 3.0
  • 8 Lines Caller ID, 8 Digital Stations
  • 24 Button Speaker Display Telephones
  • No Voicemail
  • Max Expandable Configuration: 28 Lines x 44 Ext.

Package Includes:

  • 1 x BCM 50 Platform New
  • 1 x BCM Expansion
  • 1 x BCM Expansion Authorization Keycode
  • 1 x 4 Caller ID Line Authorization Keycode
  • 1 x 4 Line GATM4 Trunk Module
  • 1 x 8 Digital Station Authorization Keycode
  • 5 x T7316E Digital Telephones New

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Nortel BCM Package 4



System Details:

  • BCM 50 version 3.0
  • 8 Lines Caller ID, 8 Digital Stations
  • 8 Mailboxes, Auto Attendant, Up to 200 Hour Storage
  • 24 Button Speaker Display Telephones
  • Max Expandable Configuration: 28 Lines x 44 Ext.

Package Includes:

  • 1 x BCM 50 Platform New
  • 1 x BCM Expansion
  • 1 x BCM Expansion Authorization Keycode
  • 1 x 4 Caller ID Line Authorization Keycode
  • 1 x 4 Line GATM4 Trunk Module
  • 1 x 8 Digital Station Authorization Keycode
  • 1 x 8 Mailbox Seat Authorization Keycode
  • 5 x T7316E Digital Telephones New

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Nortel BCM Package 5



System Details:

  • BCM 50 Version 3.0
  • 4 Lines Caller ID, 2 IP Stations, 4 Digital Stations
  • 8 Mailboxes, Auto Attendant, Up to 200 Hour Storage
  • 24 Button Speaker Display Telephones
  • VoIP Telephones
  • Max Expandable Configuration: 28 Lines x 44 Ext.

Package Includes:

  • 1 x BCM 50 Platform New
  • 1 x 4 Caller ID Line Authorization Keycode
  • 1 x 4 Digital Station Authorization Keycode
  • 1 x 8 Mailbox Seat Authorization Keycode
  • 1 x 2 IP Client Authorization Keycode
  • 4 x T7316E Digital Telephones New
  • 2 x Nortel IP 2004 Model NTDU82BA

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Nortel BCM Package 6



System Details:

  • BCM 450 version R1
  • 8 Line GATM8 Module
  • 16 Mailboxes, Auto Attendant
  • 24 Button Speaker Display Telephones
  • Max Expandable Config: Depending on Configuration

Package Includes:

  • 1 x BCM 450 Unit New
  • 1 x 8 Line GATM8 Module New
  • 1 x 16 Mailbox Seat Authorization Keycode
  • 1 x 32+ Digital Station Module New
  • 10 x T7316E Digital Telephones New

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Nortel BCM Package 7



System Details:

  • BCM 400 Version R1
  • 24 T1 Channels Caller ID, 32 Stations
  • 16 Mailboxes, Auto Attendant
  • 24 Button Speaker Display Telephones
  • Max Expandable Config: Depending on Configuration

Package Includes:

  • 1 x BCM 450 Unit New
  • 1 x Digital T-1/PRI Module New
  • 1 x 32+ Digital Station Module New
  • 1 x 16 Mailbox Seat Authorization Keycode
  • 10 x T7316E Digital Telephones New

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New Norstar Package 4



System Details:

  • Modular ICS Key System, with 7.1 Software
  • 8 Lines (Caller ID Optional), 32 Extensions
    32 Mailbox Voicemail with Customer Call Routing
  • Auto Attendant, 60 Hours Storage Time, Basic Call Center
  • 24 Button Speaker Display Telephones
  • Max Expandable Configuration: 272 ports

Package Includes:

  • 1 x Modular ICS KSU New
  • 1 x MICS 7.1 Software New
  • 2 x 4 LS/DS Line Trunk Card New
  • 1 x Call Pilot 150 Voicemail New
  • 10 x T7316E Digital Telephones New

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New Norstar Package 3



System Details:

  • Modular ICS Key System, with 7.1 Software
  • 8 Lines (Caller ID Optional), 32 Extensions
    26 Mailbox Voicemail with Customer Call RoutingAuto Attendant, 9 Hours Storage Time
  • 24 Button Speaker Display Telephones
  • Max Expandable Configuration: 272 ports

Package Includes:

  • 1 x Modular ICS KSU New
  • 1 x MICS 7.1 Software New
  • 2 x 4 LS/DS Line Trunk Card New
  • 1 x Call Pilot 100 Voicemail New
  • 10 x T7316E Digital Telephones New

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New Norstar Package 2



System Details:

  • Compact ICS Key System, with 7.1 Software
  • 4 Lines (Caller ID Optional), 16 Extensions
  • 24 Button Speaker Display Telephones
  • Max Expandable Configuration: 8 Lines 24 Extensions

Package Includes:

  • 1 x Compact ICS KSU New
  • 1 x CICS 7.1 Software New
  • 1 x 4 LS/DS Line Trunk Card New
  • 5 x T7316E Digital Telephones New

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New Norstar Package 1



System Details:

  • Compact ICS Key System, with 7.1 Software
  • 4 Lines (Caller ID Optional), 16 Extensions
  • 24 Button Speaker Display Telephones
  • Max Expandable Configuration: 8 Lines 24 Extensions

Package Includes:

  • 1 x Compact ICS KSU New
  • 1 x CICS 7.1 Software New
  • 1 x 4 LS/DS Line Trunk Card New
  • 5 x T7316E Digital Telephones New

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Compact 6x16 DS DR5 KSU

Additional DescriptionMore Details
  • Up to 6 Lines
  • Up to 16 Digital Stations
  • Music On Hold Compatible
  • Page and intercom system
  • 2 Year Warranty

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Modular ICS KSU

Additional DescriptionMore Details
  • Up to 8 Lines Expandable to 272 Lines
  • Up to 32 Digital Stations Expandable to 272 Digital Stations
  • Music On Hold Compatible
  • Page and intercom system
  • 2 Year Warranty

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Compact ICS KSU

Additional DescriptionMore Details
  • Up to 8 Lines
  • Up to 16 Digital Stations
    Expandable to 24 Digital Stations
  • Music On Hold Compatible
  • Page and intercom system
  • 2 Year Warranty

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Nortel BCM 50

Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications; ideal for small to medium businesses with 3 to 50 users. 

Additional DescriptionMore Details

Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging, (including the ability to forward voice, fax or text messages to the most popular mobile devices) unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.

  • Simple to use, install, and maintain
  • Simultaneous support for both digital and IP telephone sets
  • Enhanced security features to keep your vital communications solution protected
  • Reliable mobility solutions allow employees to be more reachable and productive
  • Advanced features provide flexible solutions for today’s business issues and tomorrow’s challenges

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Nortel BCM 400

Business Communications Manager 400 is an all-in-one platform providing business communication needs to small and mid-sized businesses or branch offices with 30 - 200 digital users or 90 IP telephone users.  It delivers complete, integrated converged voice and data services - using traditional telephony or IP telephony, or a combination of both. Business Communications Manager 400 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

  • Redundant power, fans and hard-drive that automatically detect failures and seamlessly switch over without any loss of service, providing security and reliablity protection

  • Enhanced security features including improved password and account administration, centralized authentication, audit logging and more

  • Expanded mobility features including WLAN IP mobility and multi-cell digital mobility for up to 64 users
  • Session Initiation Protocol (SIP) trunk support for H.323 & SIP VoIP
  • Linux operating system for better quality and improved security

  • Voice enabled Wide Area Networking capabilities permit enhanced voice quality over low speed Frame Relay and PPP data links

  • VoIP capabilities featuring Proactive Voice Quality Monitoring allows users to monitor and troubleshoot voice quality issues on the LAN

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IP Phone 1230

The IP Phone 1230 is one of the desksets in the exciting IP Phone 1200 Series that come pre-programmed with key features used by today’s businesses.

Additional DescriptionMore Details

The IP Phone 1230 is a premium-intermediate multi-line IP Phone that supports up to 10 line/programmable feature keys, eight fixed telephony keys, four context-sensitive soft keys and six shortcut/feature keys. It’s best suited for power users with advanced communication needs such as managers, knowledge workers and administrative assistants.

  • Ergonomic design with minimal footprint adds a professional look to your business environment while protecting your valuable desktop space. Four-way navigation cluster with Enter key maximizes user choice and flexibility in navigation.
  • Simplified communications; the most common BCM and Communication Server 1000 features used come pre-programmed on all IP Phone 1200 Series sets. You can also customize the sets from hundreds of BCM and Communication Server 1000 telephony features.
  • Quick access to call data and features via multiple softkeys jumpstarts improved employee productivity.
  • Superior audio quality leverages some of the latest technologies to ensure crystal clear conversations.
  • Integrated headset and speaker phone - supports a high quality, two-way speakerphone (handsfree) and other optional headsets for executives or multi-tasking workers.
  • Integrated 10/100 Base-T Ethernet switch with LAN and PC Ports reduces costs, enabling a single cable drop to support both the phone and a collocated PC
  • Supports 802.3af standard-based PoE and local AC power via power adapter
  • Compatible with optional Key Expansion Modules - 2 Key LCD-Based or 18 Key LED-Based
  • Optimized display viewing - 9 lines x 25 character and 143 x 32 pixel display with anti-glare screen combined with a flexible two-position adjustable footstand, optimizes viewing under varied lighting conditions.

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Nortel IP Phone 1120E

The IP Phone 1140E is a multi-line professional-level desktop IP phone encompassing a sleek, cutting-edge ergonomic design.

Additional DescriptionMore Details

IP Phone 1140E delivers an innovative array of features including a high-resolution, fully-backlit, pixel-based graphical monochrome eight-level greyscale display, support for converged (voice and data) applications as presented from external application servers, a four-way navigation cluster with new Enter Key, USB peripheral support for superior navigation experience, an integrated Bluetooth®** Audio gateway for greater freedom and mobility at the desktop, an integrated phone switch with Gigabit Ethernet LAN and PC ports, a local Tools Menu for simplified administration along with the suite of features delivered from Nortel Communication Servers.

  • Supports up to twelve programmable line/feature keys, fourteen fixed keys and four soft label keys **
  • High resolution, graphical, fully-backlit, monochrome greyscale, pixed-based (240 x 160) Liquid Crystal Display
  • Supports converged (voice & data) applications presentation from external application servers such as the Nortel Application Gateway 1000
  • Five-position (-5 to +55 degrees) adjustable footstand
  • Four-way navigation cluster with new Enter/Send key
  • Universal Serial Bus for support of standard USB mice, keyboard and powered hubs
  • Data and web-centric applications text and graphical presentation support as delivered from external application servers
  • Integrated autosensing 10/100/1000 Base-T Ethernet switch with shared PC access (one LAN and one PC port)
  • Secure local Tools Menu for access to user preferences, configuration tools, diagnostics and network statistics
  • Voice Message/Incoming Call and Feature Status Indicator LED's
  • IEEE 802.3af Power over Ethernet, pre-standard vendor power schemes and local AC power options
  • Supports Expansion Module, delivering an additional 18 programmable line/feature keys per module
  • Icon and English-text based keycaps
  • Field upgradeable firmware via Trivial File Transfer Protocol (TFTP) or UNIStim File Transfer Protocol (UFTP)
  • Desk or Wall Mountable
  • Graphite color with silver metallic bezel

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Nortel i2002

The Nortel IP Phone 2002 is a multi-line, intermediate-level, standards-based IP Phone within the IP Phone 2000 Series portfolio and supports moderate call traffic environments.

Additional DescriptionMore Details

With a 4 line x 24 character LCD, four-way navigation cluster, programmable line/feature keys and hands-free speakerphone, the IP Phone 2002 is ideally suited for users such as office professionals, technical specialists and administrative personnel.

  • Basic and advanced telephony features, audio control center and selectable ring tones enhance interpersonal communications
  • Multi-line IP Phone supports four programmable line/feature keys and four context-sensitive soft label keys for increased worker productivity
  • High-quality 4 line x 24 character LCD supports textual presentation of advanced applications (data, web) from external application servers such as the Nortel Application Gateway 1000
  • Supports converged (voice & data) applications presentation from external application servers such as the Nortel Application Gateway 1000
  • Integrated 10/100 Base-T switch reduces cable infrastructure and costs by requiring only a single cable drop to the desktop to support IP Phone and collocated PC traffic
  • Direct inline power support via the IEEE 802.3af standard delivers increased reliability and cost-effectiveness with access to backup power at the wiring closet

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IP Phone 1210

The IP Phone 1210 is one of the desksets in the exciting IP Phone 1200 Series that comes pre-programmed with key features used by today’s businesses. 

Additional DescriptionMore Details

The IP Phone 1210, a single line IP Phone that supports up to eight fixed telephony keys, four context-sensitive soft keys and two shortcut/feature keys, is a standard-level desktop for basic communication needs. A great choice for lobbies, lunch rooms or other common areas.

  • Ergonomic design with minimal footprint adds a professional look to your business environment while protecting your valuable desktop space. The four-way navigation cluster with Enter key maximizes user choice and flexibility in navigation.
  • Simplified communications; the most common BCM and Communication Server 1000 features come pre-programmed on all IP Phone 1200 Series sets. You can also customize the sets from hundreds of BCM and Communication Server 1000 telephony features.
  • Quick access to call data and features via multiple softkeys jumpstarts improved employee productivity.
  • Superior audio quality leverages some of the latest technologies to ensure crystal clear conversations.
  • Integrated headset and speaker phone - supports a high-quality, two-way speaker phone (hands-free) and other optional headsets for executives or multi-tasking workers.
  • Integrated 10/100 Base-T Ethernet switch with LAN and PC Ports reduces costs, enabling a single cable drop to support both the phone and a collocated PC
  • Supports 802.3af standard-based PoE and local AC power via power adapter
  • Optimized display viewing - 3 lines x 24 character and 143 x 32 pixel display with anti-glare screen combined with a flexible two-position adjustable footstand, optimizes viewing under varied lighting condition

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Nortel i2004

The Nortel IP Phone 2004 is a professional-level desktop IP Phone which is ideally suited for managers, knowledge workers and administrative staff.

Additional DescriptionMore Details

IP Phone 2004 supports up to twelve user-defined line/programmable feature keys* and comes standard with a large monochrome display which can support converged (voice and data) applications presentation in textual format, high-quality audio speakerphone, an integrated IEEE 10/100 Ethernet switch, context-sensitive soft keys and leverages a robust suite of business communication features as delivered by Nortel Communication Servers such as Business Communications Manager, Communication Server 1000, Communication Server 2100, Multimedia Communications Server 5100 and Meridian.

  • Up to twelve user-defined line/programmable feature keys*
  • Integrated 8 line x 24 character monochrome display
  • Supports text-based converged (voice and data) application presentation as delivered by External Application Servers such as the Nortel Application Gateway 1000
  • Fourteen fixed keys and four context-sensitive soft-label keys
  • Integrated IEEE 10/100 switch with both LAN and PC ports
  • Secured communications with standards-based support of signaling, media path and device-level authentication
  • Simplified administration and network discovery with 802.1ab Link Layer Discovery Protocol
  • Supports optional IP Phone 2000 Series Key Expansion Module
  • Field upgradeable firmware via Trivial File Transfer Protocol (TFTP) or UNIStim File Transfer Protocol**
  • English-text and Icon Keycap models
  • Charcoal color with Silver Metallic Bezel

*IP Phone 2004 supports six user-defined line/programmable feature keys across Nortel Communication Servers and up to twelve user-defined line/programmable feature keys on Nortel Communication Servers supporting the “shift” function


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IP Phone 1220

The IP Phone 1220 is one of the desksets in the exciting IP Phone 1200 Series that come pre-programmed with key features used by today’s businesses. 

Additional DescriptionMore Details

The IP Phone 1220 is an intermediate-level desktop multi-line IP Phone that supports up to four line/programmable feature keys, eight fixed telephony keys, four context-sensitive soft keys and six shortcut/feature keys. It’s ideally positioned for office workers with moderate call activity.

  • Ergonomic design with minimal footprint adds a professional look to your business environment while protecting your valuable desktop space. The four-way navigation cluster with Enter key maximizes user choice and flexibility in navigation.
  • Simplified communications; the most common BCM and Communication Server 1000 features used come pre-programmed on all IP Phone 1200 Series sets. You can also customize the sets from hundreds of BCM and Communication Server 1000 telephony features.
  • Quick access to call data and features via multiple softkeys jumpstarts improved employee productivity.
  • Superior audio quality leverages some of the latest technologies to ensure crystal clear conversations.
  • Integrated headset and speaker phone - supports a high quality, two-way speakerphone (handsfree) and other optional headsets for executives or multi-tasking workers
  • Integrated 10/100 Base-T Ethernet switch with LAN and PC Ports reduces costs, enabling a single cable drop to support both the phone and a collocated PC
  • Supports 802.3af standard-based PoE and local AC power via power adapter
  • Compatible with optional Key Expansion Modules - 2 Key LCD-Based or 18 Key LED-Based
  • Optimized display viewing - 143 x 32 pixel display with anti-glare screen combined with a flexible two-position adjustable footstand optimizes viewing under varied lighting conditions

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Norstar M7100

The simple design of the Norstar M7100 (Basic Set) delivers Norstar functionality and reliability to areas or users with low-set usage requirements.

Additional DescriptionMore Details

The Norstar M7100 provides phone coverage in areas where basic service is required, such as reception areas, lobbies, and office kitchens.

  • One Programmable Buttons
  • One Line Display

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Norstar M7310

The Norstar M7310 (Feature Set) is capable of handling extensive calling and call handling requirements.

Additional DescriptionMore Details

The 12 dual-function memory buttons, with a Shift button, provide access to a total of 24 additional frequently-used features or autodial numbers. A Busy Lamp Field (BLF) can be attached to the Norstar M7310 to monitor the station status for buttons programmed for internal autodials.

  • 34 Programmable Buttons
  • Up to Six Lines
  • Speakerphone
  • Two Line Display
  • Indication LCD

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Norstar M7208

The Norstar M7208 (Square Set) is well suited for lower internal and higher external calling volumes; it supports up to any combination of eight lines and frequently-used features.

Additional DescriptionMore Details

The Norstar M7208 can be used as a courtesy phone in lobbies, cafeterias, reception areas, or staff lounges. It is also suited for areas where staff numbers are relatively high compared to the number of telephones needed, such as manufacturing plants, retail departments, or repair centers.

  • Eight Programmable Buttons
  • Up to Six Lines
  • Speakerphone
  • Two Line Display
  • Indication LCD

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Norstar M7324

The Norstar M7324 (Expanded Set) is the best choice for a full-featured terminal or central answering position, because it offers 24 programmable buttons with an LCD for one-button access to any combination of lines, features and autodial numbers.

Additional DescriptionMore Details

Up to two Central Answering Position (CAP) modules (48 buttons/module) can be attached to a terminal to create powerful call coverage for many lines or to accommodate additional Norstar features (refer to section on CAP module for configurations).

  • 24 Programmable Buttons
  • Up to 22 Lines
  • Speakerphone
  • 2 Line Display
  • Indication LCD
  • Headset Compatible

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Norstar T7208

Business Series Terminal T7208 is an enhanced-level, multi-line telephone with an integrated LCD. It is intended for moderate call volume users such as office professionals and technical specialists.

Additional DescriptionMore Details
  • 8 Programmable Buttons
  • Up tp 6 Lines
  • Speakerphone
  • Microphone Mute
  • Tilt Display
  • 1 Line Display
  • Indication LED
  • Indication LCD
  • Headset Compatibility

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Norstar T7406E Cordless

Business Series Terminal T7406E is a full-featured, multi-line telephone that allows mobile employees to stay in touch with the features and capabilities of their desktop.

Additional DescriptionMore Details

It ranges up to 1000 feet from the basestation and supports 1-8 people, enabling employees to be more productive while moving about the office. It is ideal for small enterprises, branch offices, retail, healthcare clinics, manufacturing and other typical business environments.

  • 2.4 GHz Spread Spectrum, Frequency Hopping
  • Battery Life 5 hrs (talktime) 36hrs (standby)
  • Range is 1000 feet clear line of sight
  • User density 1-8 utilizing 2 basestations
  • Backward compatibility and full feature/application integration with Norstar and Business Communications Manager
  • Handset features include handsfree/ speakerphone, vibrate/silent mode, 20 name directory, back light and message waiting options, signal strength indicator and out-of-range audible alert

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Norstar T7316

The Norstar T7316 is a full-featured, expandable, multi-line telephone that has a two-line, 16-character-per-line display that is menu driven and supported by three context-sensitive soft keys.

Additional DescriptionMore Details

The only difference between the T7316E and non-E is the speaker button located on the bottom of the phone.

  • 24 Programmable Buttons
  • Up to 14 Lines
  • Microphone Mute
  • Tilt Display
  • Two Line Display
  • Indication LED
  • Indication LCD

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Norstar T7100

Business Series Terminal T7100 is an entry level, single-line telephone designed for public areas such as lobbies, cafeterias, hallways, break rooms, or other locations where use is occasional.

Additional DescriptionMore Details
  • 1 Programmable Button
  • Tilt Display
  • 1 Line Display
  • Indication LED
  • 2 Years Warranty

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Norstar T7316E

Nortel Business Series Terminals T7316E is a full-featured, expandable, multi-line telephone that has a two-line, 16-character-per-line display that is menu driven and supported by three context-sensitive soft keys.

Additional DescriptionMore Details

The T7316E provides access to 24 memory buttons, 16 of which include multi-segment icons for fast and precise decision making. It is designed for high call volume positions requiring access to extensive system features. Typical users include supervisors, managers, executives, and other business professionals.

  • BCM and Norstar compatible
  • Multi-line w/multi-segment call appearance icons
  • 16 programmable buttons for lines/features/autodials
  • 8 additional memory buttons for features/autodials
  • Expandable by adding T24 KIM
  • Integrated BLF/DSS
  • Fixed buttons: feature, hold, release
  • Two-line adjustable display w/soft keys
  • Built-in speakerphone
  • Message Waiting Indication
  • Time and date displayed
  • Built-in headset
  • Audio control center with mute, hands free, headset and volume bar
  • Default features based on profiles
  • Default line and hunt group assignment
  • Retractable quick reference card
  • Desk or wall mount
  • Hearing aid compatible
  • Desktop Assistant label application compatible
  • ITU dialpad
  • Colors: charcoal and platinum
  • English and French keycaps (accessory)
  • Extra length 2.7m handset cord (accessory)
  • Shoulder rest (accessory)

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Avaya Partner ACS Euro 2 Style 700420052 34 Button Display Speakerphone - BLACK

Avaya Partner ACS Euro 2 Style 700420052 34 Button Display Speakerphone – NEW – BLACK

Additional DescriptionMore Details

SKU: 700420052

Avaya Partner ACS Euro 2 Style 700420052 34 Button Display Speakerphone - NEW - BLACK

  • 2-line x 24 character backlit display
  • 32 programmable buttons with dual LEDs for line or feature appearances
  • 2 fixed intercom buttons
  • Built-in conference, transfer, hold, and speaker buttons
  • Hands-free answer on intercom (HFAI)
  • Full duplex speakerphone
  • Volume control buttons
  • Message waiting light
  • Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
  • Adjustable desk stand that can be set to 3 different levels
  • Wall mountable
  • Compatible with Partner, Partner Plus, Partner II, or Partner ACS

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Avaya Partner ACS Euro 2 Style 700420011 18 Button Display Speakerphone - Black

SKU: 700420011

Avaya Partner ACS Euro 2 Style 700420011 18 Button Display Speakerphone – NEW – BLACK

Additional DescriptionMore Details

  • 2-line x 24 character backlit display
  • 16 programmable buttons with dual LEDs for line or feature appearances
  • 2 fixed intercom buttons
  • Built-in conference, transfer, hold, and speaker buttons
  • Hands-free answer on intercom (HFAI)
  • Full duplex speakerphone
  • Volume control buttons
  • Message waiting light
  • Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
  • Adjustable desk stand that can be set to 3 different levels
  • Wall mountable
  • Compatible with Partner, Partner Plus, Partner II, or Partner ACS

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Avaya Partner ACS Euro 2 Style 700340243 34 Button Display Speakerphone

SKU: 700340243

Avaya Partner ACS Euro 2 Style 700340243 34 Button Display Speakerphone – NEW – WHITE

Additional DescriptionMore Details

  • 2-line x 24 character backlit display
  • 32 programmable buttons with dual LEDs for line or feature appearances
  • 2 fixed intercom buttons
  • Built-in conference, transfer, hold, and speaker buttons
  • Hands-free answer on intercom (HFAI)
  • Full duplex speakerphone
  • Volume control buttons
  • Message waiting light
  • Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
  • Adjustable desk stand that can be set to 3 different levels
  • Wall mountable
  • Compatible with Partner, Partner Plus, Partner II, or Partner ACS

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Avaya Partner ACS Euro 2 Style 700340219 18 Button Display Speakerphone

SKU: 700340219

Avaya Partner ACS Euro 2 Style 700340219 18 Button Display Speakerphone – NEW – WHITE

Additional DescriptionMore Details

  • 2-line x 24 character backlit display
  • 16 programmable buttons with dual LEDs for line or feature appearances
  • 2 fixed intercom buttons
  • Built-in conference, transfer, hold, and speaker buttons
  • Hands-free answer on intercom (HFAI)
  • Full duplex speakerphone
  • Volume control buttons
  • Message waiting light
  • Built-in auxiliary port for connecting tip/ring devices like fax machines, single-line telephones, and answering machines
  • Adjustable desk stand that can be set to 3 different levels
  • Wall mountable
  • Compatible with Partner, Partner Plus, Partner II, or Partner ACS

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Avaya Partner ACS Euro 2 Style 700340185 6 Button Display Speakerphone

SKU: 700340185

Avaya Partner ACS Euro 2 Style 700340185 6 Button Display Speakerphone – NEW –WHITE

Additional DescriptionMore Details

  • 2-line x 16 character backlit display
  • 4 programmable buttons with dual LEDs for line or feature appearances
  • 2 fixed intercom buttons
  • Built-in conference, transfer, hold, and speaker buttons
  • Hands-free answer on intercom (HFAI)
  • Full duplex speakerphone
  • Volume control buttons
  • Message waiting light
  • Adjustable desk stand that can be set to 3 different levels
  • Wall mountable
  • Compatible with Partner, Partner Plus, Partner II, or Partner ACS

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Avaya Partner ACS Euro 2 Style 700340169 6 Button Display Speakerphone

SKU: 700419971

Avaya Partner ACS Euro 2 Style 700340169 6 Button Display Speakerphone – NEW – BLACK

Additional DescriptionMore Details

  • 2-line x 16 character backlit display
  • 4 programmable buttons with dual LEDs for line or feature appearances
  • 2 fixed intercom buttons
  • Built-in conference, transfer, hold, and speaker buttons
  • Hands-free answer on intercom (HFAI)
  • Full duplex speakerphone
  • Volume control buttons
  • Message waiting light
  • Adjustable desk stand that can be set to 3 different levels
  • Wall mountable
  • Compatible with Partner, Partner Plus, Partner II, or Partner ACS

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Avaya Partner ACS 700353618 48 Button Call Assist Receptionist Console

Avaya Partner ACS 700353618 48 Button Call Assist Receptionist Console – NEW – BLACK

Additional DescriptionMore Details

The 48-Button DSS Console provides a display keyset with a 48-button Busy Lamp Field (BLF) and one-button access to extensions, trunks, and selected system features. The 48-Button DSS Console is a great time saver for users that do a lot of call processing (such as operators or dispatchers). Normally recommended when you have 10 or more telephones on the system.

  • Adds 48 button speed dial access to your Partner 18D or Partner 34D telephone
  • Compatible with Partner Plus, Partner II, and Partner ACS
  • Each Call Assistant requires an AC outlet and an available auxiliary jack on the Partner 18D or Partner 34D telephone

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Avaya Partner ACS 700345515 48 Button Call Assist Receptionist Console

Avaya Partner ACS 700345515 48 Button Call Assist Receptionist Console – NEW – WHITE

Additional DescriptionMore Details

The 48-Button DSS Console provides a display keyset with a 48-button Busy Lamp Field (BLF) and one-button access to extensions, trunks, and selected system features. The 48-Button DSS Console is a great time saver for users that do a lot of call processing (such as operators or dispatchers). Normally recommended when you have 10 or more telephones on the system.

  • Adds 48 button speed dial access to your Partner 18D or Partner 34D telephone
  • Compatible with Partner Plus, Partner II, and Partner ACS
  • Each Call Assistant requires an AC outlet and an available auxiliary jack on the Partner 18D or Partner 34D telephone

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Avaya 700305113 3910 Wireless System Telephone - NEW

Avaya 700305113 3910 Wireless System Telephone – NEW

Additional DescriptionMore Details

The Avaya 3910 Wireless Telephone is a digital telephone designed to work with the Partner and Merlin Magix systems. It offers the mobility inherent in a wireless telephone plus access to the features and functionality of the communications system. Get access to all your lines, put calls on hold, see incoming Caller ID, set up conference calls, check messages - all while away from your desk. The Avaya 3910 telephone uses long-range 900 MHz digital technology and provides the following features:

  • Connects to any available Partner station port.
  • Connects to an available ETR port (provided by 016 ETR Module) on Merlin Magix System
  • 160 ft. range (80,000 square feet)
  • 2-line, 32 character handset liquid crystal display (LCD)
  • 4 displayed operation modes indicating Talk, Ringer On/Off, Battery Low, and Message Waiting
  • Single button access to fixed features - Hold, Transfer, and Conference, Feature
  • 4 programmable buttons to access features on the Merlin Magix system
  • 2 programmable buttons to access switch features/line appearances and 2 intercom buttons on the Partner system
  • 10 channels
  • Headset jack
  • Ringer and handset volume control
  • Vibrate alert
  • Includes h andset, base unit, charging stand, rechargeable battery, belt clip
  • Includes installation and user guide
  • Recommended: 3 to 5 units connected per system in same operating area
  • Maximum: 10 units connected per system in same operating with proper site engineering
  • Base units must be placed at least 15 feet apart

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Avaya IP Office 5420 Terminal


Additional DescriptionMore Details
  • Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment
  • High-end feature set with productivity local call log and speed dial directory
  • Advanced user interface
  • Reduced installation and move costs – no paper labels
  • Investment protection with downloadable firmware
  • Large screen 7 line x 29 character display
  • 24 Programmable call appearance/feature keys (arranged in 3 switchable display pages of 8 matching the 8 physical display buttons)
  • Adjustable Desk Stand
  • Fully Global ready (Icons used to indicate fixed button functionality)
  • Large message waiting indicator
  • Headset jack
  • Hearing Aid Compatible
  • 9 Fixed feature keys below the display
  • 7 Display navigation keys (4 soft, 3 fixed)
  • Local language customization (choice of languages for local phone menu)
  • Eight Personalized Ring Patterns
  • Either desk or wall mountable
  • Connects to an IP Office DS (Digital Station) port

Manufacturer: Avaya
Model: 700381627


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Avaya IP Office 5410 Terminal

  • Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment
  • High-end feature set with local call log and speed dial directory
  • Advanced user interface
  • Reduced installation and move costs – no paper labels
  • Investment protection with downloadable firmware
  • 12 Programmable call appearance/feature keys (arranged in 2 switchable display pages of 6 matching the 6 physical display buttons)
  • Adjustable Desk Stand
  • Fully Global ready (Icons used to indicate fixed button functionality)
  • 5 x 29 display
  • Hearing Aid Compatible
  • Full-duplex speaker phone
  • 14 fixed feature keys, four softkeys
  • Large message waiting indicator
  • Headset jack
  • Local language customization (choice of languages for local phone menu)
  • Eight Personalized Ring Patterns
  • Either desk or wall mountable
  • Connects to an IP Office DS (Digital Station) port

Manufacturer: Avaya
Model: 700382005

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Avaya IP Office 5402 Terminal

Additional DescriptionMore Details
  • Can only be used on the IP Office or Small Office – these terminals will not function on any other Avaya communications equipment
  • High-end feature set with productivity local call log & speed dial directory
  • Advanced user interface
  • Reduced installation and move costs – no paper labels
  • Adjustable Desk Stand - either desk or wall mountable
  • Fully Global ready (Icons used to indicate fixed button functionality)
  • 2-line x 24-character display with 2 programmable call appearance/feature keys
  • An additional 12 programmable feature keys can be accessed via the FEATURE key (not suitable for call appearance features)
  • Listen-only speaker
  • 10 Fixed Feature Keys: Conference, Transfer, Drop, Redial, Speaker, Message, Hold, Mute, Volume Up & Down, and Feature (to access 12 additional dial pad features)
  • The 5402 is Hearing Aid Compatible, has a Message Waiting Indicator that flashes when ringing
  • Eight Personalized Ring Patterns
  • Connects to an IP Office DS (Digital Station) port

Manufacturer: Avaya
Model: 700381981


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Avaya Partner 700226517 ACS 4 Mailbox PCMCIA Card with full Automated Attendant

Avaya Partner 700226517 ACS 4 Mailbox PCMCIA Card with full Automated Attendant – NEW

Additional DescriptionMore Details
  • 2-Port x 4-Mailbox System with 40 Minutes total storage. Handles up to two calls simultaneously and provides service for up to 4 subscribers. Can be configured for 2 or 4 mailboxes.
  • Automated Attendant Service answers your company’s outside calls and transfers them to the destination selected by the caller (i.e. "Press 1 for sales...Press 2 for technical...etc.").
  • Call Answer Service prompts caller to leave a message or transfer to another extension when the called party does not answer. Release 3.0 also provides Answer Only Mode that a personal greeting to be played with a subsequent disconnect.
  • Voice Mail Service allows subscribers to listen to messages, delete or save messages, fast forward or rewind while listening to a message, record a personal greeting, change their password, replay messages, skip messages, change mailbox call answer mode
  • Night Service provides after-hours service in addition to daytime service.
  • Slides easily in one of your PC Card Slots on your Partner ACS Processor.
  • Compatible with Partner ACS Release 1.1 or higher and Partner Endeavor System Release 1.0
  • Transfer out of mailbox
  • Answer 2 calls simultaneously
  • Can be configured for 2 or 4 mailboxes
  • Message light activation
  • Personal greetings
  • Time stamp
  • Requires Partner ACS Release 1.1 or higher

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    Avaya Partner 700226525 ACS 16 Mailbox PCMCIA Card with full Automated Attendant

    SKU: 700226525

    Avaya Partner 700226525 ACS 16 Mailbox PCMCIA Card with full Automated Attendant – NEW

    • 2-Port x 16-Mailbox System with 110 Minutes total storage. Handles up to two calls simultaneously and provides service for up to 16 subscribers.  Can be configured for 2, 4, 6, 8 10, 12, 14, or 16 mailboxes.
    • Automated Attendant Service. Answers your company’s outside calls and transfers them to the destination selected by the caller (i.e. “Press 1 for sales…Press 2 for technical…etc.”).
    • Call Answer Service. Prompts caller to leave a message or transfer to another extension when the called party does not answer.  Release 3.0 also provides Answer Only Mode that a personal greeting to be played with a subsequent disconnect.
    • Voice Mail Service. Allows subscribers to listen to messages, delete or save messages, fast forward or rewind while listening to a message, record a personal greeting, change their password, replay messages, skip messages, change mailbox call answer mode
    • Night Service. Provides after-hours service in addition to daytime service.
    • Easy Installation. Slides easily in one of your PC Card Slots on your Partner ACS Processor.
    • Compatible with Partner ACS Release 1.1 or higher and Partner Endeavor System Release 1.0

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    Avaya Partner ACS 700262454-7068-702 Voice Messaging 2 Port PC Card for 7068-700


    SKU: 700262454

    Avaya Partner ACS 700262454-7068-702 Voice Messaging 2 Port PC Card for 7068-700 – NEW

    Additional DescriptionMore Details

    • Two-port license card for the Partner 7068-700 Messaging Module
    • Works with any Release ACS Processor 1.1 and above

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    Avaya Partner ACS 700262462-7068-704 Voice Messaging 4 Port PC Card for 7068-700


    SKU: 700262462

    Avaya Partner ACS 700262462-7068-704 Voice Messaging 4 Port PC Card for 7068-700 – NEW

    Additional DescriptionMore Details

    • Four-port license card for the Partner 7068-700 Messaging Module
    • Works with any Release ACS Processor 1.1 and above

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    Avaya Partner ACS 700262470-7068-706 Voice Messaging 6 Port PC Card for 7068-700 - NEW


    SKU: 700262470

    Avaya Partner ACS 700262470-7068-706 Voice Messaging 6 Port PC Card for 7068-700 – NEW

    Additional DescriptionMore Details

    • Six-port license card for the Partner 7068-700 Messaging Module
    • Works with any Release ACS Processor 1.1 and above

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    Avaya Partner ACS 700323207-7068-700 Voice Messaging R7.0 (comes with 0 ports) - NEW

    Comes with 0 ports. Requires 2, 4, or 6 port cards. Larger capacity and easier to use. Has more powerful features than previous versions. Adding to the benefits of the Partner Mail VS Series, the Partner Messaging System Release 7.0 provides businesses with the most powerful voice messaging features.

    Additional DescriptionMore Details

    Now with an increased capacity of up to 200 mailboxes and 100 hours of total storage time, your voice messaging applications will have unlimited potential for growth. New features include submenu access, dial by name directory, Windows based administration software, mailbox management directly through your LAN connection and your PC's internet browser. The name or extension that a caller is being transferred to is announced when the directory is used from the Automated Attendant Service and from the Voice Mail Service. A system-wide Directory List is automatically created and can be used as a playable directory. Now has up to 4 customized Directory Lists that can be created and assigned to a Submenu. Multiple mailbox owners can now send a copy of their messages to a single mailbox. Phantom Mailbox programming allows multiple extensions to share the same destination mailbox. A complete system consists of the Partner Messaging Module 7.0 and a 2, 4, or 6 Port PC Card. Compatible with Partner ACS Release 1.1 or greater. NOTE: Changing IP address on Partner Messaging Module R7.0 requires optional 355A/F adapter. One port will answer and process one call at one time. Additional features like Outcalling and Fax Detection are available when integrated with a Partner ACS release 3 or newer. Will take up one slot within a 2 or 5 slot carrier. Main 700323207-7068-700 processor only has one PCMCIA card slot, so make sure you choose the correct port card while taking future growth into consideration.

    • Release 7 Voicemail Module
    • Works with any Release 1.1 or better ACS Processor
    • Automated attendant service
    • Voice mail service
    • Day and night greeting
    • Unified messaging
    • 200 mailboxes/100 hours of storage
    • Dial by name directory

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    Norstar Applications Module 4.1

    Additional DescriptionMore Details
    • 2 to 16 channels
    • 1000 Mailboxes
    • Auto Attendant
    • Up to 100 hours storage time
    • 1 Year Warranty

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    Startalk Flash 4 Module

    Additional DescriptionMore Details
    • Additional 2 channels
    • Additional 24 mailboxes
    • Auto Attendant
    • Additional 180 hours storage time
    • 2 Year Warranty

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    Startalk Flash Voicemail

    Additional DescriptionMore Details
    • 2 or *4 channels
    • 24 or *48 mailboxes
    • Auto Attendant
    • Customer Call Routing
    • 90 or *Minutes storage time
    • 2 Year Warranty

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    Norstar Callpilot 150 3.1

    Additional DescriptionMore Details
    • 8 channels
    • 200 mailbox max capacity
    • Auto Attendant
    • Customer Call Routing
    • 82 Hours Storage Time
    • Basic call center
    • unified seat messaging
    • 2 Year Warrany New Only

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    Norstar Callpilot 100 3.1

    Additional DescriptionMore Details
    • 4 channels
    • 40 mailbox max capacity
    • Auto Attendant
    • Customer Call Routing
    • 9 Hours Storage Time
    • 2 Year Warranty New Only

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    12 x 0 Fiber Trunk Module

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    0 x 8 Analog Station Module

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    0X16 Expansion Module

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    Avaya IP Office 5621SW IP Telephone with Backlit LCD

    Additional DescriptionMore Details
    • used on: Avaya IP Office only.
    • Connect to: LAN using H.323 VoIP.
    • Mounting: Desk or wall mountable.
    • Adjustable Desk Stand: Yes - included with phone.
    • Display: 7 line x 29 character (168 x 132 pixels). Display backlight supported with local power (not PoE).
    • Fixed Feature Buttons: 10 - Conference, Headset, Transfer, Drop, Redial, Speaker, Hold, Mute, Volume Up, Volume Down.
    • Programmable Feature Buttons: 24 - arranged in 2 switchable display pages of 12 matching the 12 physical display buttons.
    • Key Labels: Icons used on fixed feature keys. Display used for programmable feature keys.
    • Speakerphone: Two-way handsfree speaker and microphone.
    • Hearing Aid Compatible: Yes.
    • Message Waiting Indicator: Yes - also used as ringing call alert indicator.
    • Personalized Ring Patterns: Yes - 8.
    • Headset Socket: Yes.
    • Embedded Applications: Speed Dial List (108), Call Log (Missed, Incoming, Outgoing) and WAP WML browser.
    • Upgradeable Firmware: Yes.
    • Optional Add-Ons: EU24/EU24BL - requires phone to use an individual power supply unit (1151C1/C2).
    • Codecs: G.711, G.729a/b.
    • QoS Options: UDP Port Selection, DiffServ and 802.1p/b (VLAN)
    • SNMP Support: Yes.
    • IP Address Assignment: Static or dynamic IP address assignment.
    • Ethernet Ports: Two port full-duplex 10/100 BaseT Ethernet switch for PC pass-through connection.
    • Auto-negotiation provided separately for each port.
    • 802.3 Flow Control.
    • Phone has priority over PC port at all times
    • Power Options: IEEE 802.11af Power over Ethernet (PoE) or optional individual power supply unit (1151C1/C2).

    Manufacturer: Avaya
    Model: 700385982


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    Avaya IP Office 5610SW IP Telephone

    Additional DescriptionMore Details
    • 10 Fixed Feature Keys: Conference, Transfer, Drop, Hold, Redial, Mute, Volume up & down, Speaker, Voice Mail
    • Message Waiting Indicator
    • Full-duplex speaker phone
    • Built-in headset jack
    • Multiple language support built-in: English, French, Italian, Spanish & KataKana
    • 8 Personalized ring patterns
    • G.711, G.729a/b Voice CODECs
    • QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN)
    • Single 10/100 BaseT Ethernet port
    • Support for Simple Network management Protocol (SNMP)
    • Hearing Aid Compatible
    • Microsoft NetMeeting Compatible
    • IP Address Assignment - DHCP Client or Statically Configured
    • Downloadable firmware for future upgrades
    • Wall Mountable with included desk/wall mount stand
    • 5 line x 29 character (168 x 80 4-grayscale) display
    • 24 Programmable call appearance/feature keys (arranged in 4 switchable display pages of 6 matching the 6 physical display buttons)
    • 4 Embedded applications: Speed Dial, Call Log, Web Browser (WAP/WML), Options
    • Connects to IP Office via the LAN
    • Integrated Switched ports for connection of PC:
      • Auto-negotiation provided separately for each port
      • Full Duplex Ethernet connectivity
      • 802.3 Flow Control on full duplex ports
      • Phone has priority over PC port at all times
    • Compatible with all Avaya IP Office 403, 406v2, and 412 processors running software version 3.0
    • Power Options: IEEE 802.11af Power over Ethernet (PoE) or optional individual power supply unit (1151D1/D2).

    Manufacturer: Avaya
    Model: 700381965


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    Avaya IP Office 5602SW IP Telephone

    The new Avaya 5602 IP phone is designed for organizations using the IP Office telephone system who want a cost-effective way to enjoy the benefits of converged communications.

    Additional DescriptionMore Details
    • 9 Fixed Feature Keys: Conference, Transfer, Drop, Hold, Redial, Mute, Volume up & down, Speaker, Voice Mail
    • 2 x 24 Character based Eurofont display with 2 programmable feature keys
    • Message Waiting Indicator
    • Call Monitor Speaker (not a speaker phone)
    • G.711, G.729a/B Voice CODECs
    • QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN)
    • Single 10/100 BaseT Ethernet port
    • Support for Simple Network management Protocol (SNMP)
    • Hearing Aid Compatible
    • Microsoft NetMeeting Compatible
    • IP Address Assignment - DHCP Client or Statically Configured
    • Downloadable firmware for future upgrades
    • Wall Mountable with included desk/wall mount stand
    • Uses H.323 protocol
    • Connects to IP Office via the LAN
    • Connects to IP Office via the LAN
    • Integrated Switched ports for connection of PC:
      • Auto-negotiation provided separately for each port
      • Full Duplex Ethernet connectivity
      • 802.3 Flow Control on full duplex ports
      • Phone has priority over PC port at all times
    • Compatible with all Avaya IP Office 403, 406v2, and 412 processors running software version 3.0
    • Power Options: IEEE 802.11af Power over Ethernet (PoE) or optional individual power supply unit (1151C1/C2).

    Manufacturer: Avaya
    Model: 700381932


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    Avaya IP Office 5602 IP Telephone

    The new Avaya 5602 IP phone is designed for organizations using the IP Office telephone system who want a cost-effective way to enjoy the benefits of converged communications.

    Additional DescriptionMore Details
    • 9 Fixed Feature Keys: Conference, Transfer, Drop, Hold, Redial, Mute, Volume up & down, Speaker, Voice Mail
    • 2 x 24 Character based Eurofont display with 2 programmable feature keys
    • Message Waiting Indicator
    • Call Monitor Speaker (not a speaker phone)
    • G.711, G.729a/B Voice CODECs
    • QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN)
    • Single 10/100 BaseT Ethernet port
    • Support for Simple Network management Protocol (SNMP)
    • Hearing Aid Compatible
    • Microsoft NetMeeting Compatible
    • IP Address Assignment - DHCP Client or Statically Configured
    • Downloadable firmware for future upgrades
    • Wall Mountable with included desk/wall mount stand
    • Uses H.323 protocol
    • Connects to IP Office via the LAN
    • Compatible with all Avaya IP Office 403, 406v2, and 412 processors running software version 3.0
    • Power Options: IEEE 802.11af Power over Ethernet (PoE) or optional individual power supply unit (1151C1/C2).

    Manufacturer: Avaya
    Model: 700345341


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    Avaya IP Office 5601 IP Telephone

    The new Avaya 5601 IP phone is designed for organizations using the IP Office telephone system who want a cost-effective way to enjoy the benefits of converged communications.

    Additional DescriptionMore Details
    • Basic SLT (single line telephone) with no display
    • 2 Programmable feature keys
    • Message Waiting Indicator
    • 7 fixed feature buttons
    • G.711, G.729a/B Voice CODECs
    • QoS Options of - UDP Port Selection, DiffServ and 802.1p/B (VLAN)
    • Single 10/100 BaseT Ethernet port
    • Support for Simple Network management Protocol (SNMP)
    • Microsoft NetMeeting Compatible
    • IP Address Assignment - DHCP Client or Statically Configured
    • Downloadable firmware for future upgrades
    • Wall Mountable with included desk/wall mount stand
    • Hearing Aid Compatible
    • Uses H.323 protocol
    • Connects to IP Office via the LAN
    • Compatible with all Avaya IP Office 403, 406v2, and 412 processors running software version 3.0
    • Power Options: IEEE 802.11af Power over Ethernet (PoE) or optional individual power supply unit (1151D1/D2).

    Manufacturer: Avaya
    Model: 700345366


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    Avaya IP400 Office So8 Module

    • The IP400 Office So8 module provides 8 S-Bus interfaces for Basic Rate ISDN devices
    • The IP Office So8 expansion module supports both point-to-point and point-to-multipoint connections. A maximum of 10 terminal endpoints identifiers (TEIs) are supported on each bus.
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700185077

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    Avaya IP400 Office WAN3

    • The IP400 Office WAN 3 module provides three WAN connections (X21, V35 or V24 via a 37way D Type socket)
    • These interfaces are identical to the single connection provided as standard on the IP403, IP406 and IP412 platforms
    • Each platform can support up to two WAN3 modules
    • The IP400 Office WAN3 connects to the base unit through the Local Area Network and does not use an expansion port on the control unit
    • Small Office Edition and IP Office 500 do not support the WAN3 10/100.
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit.

    Manufacturer: Avaya
    Model: 700262009

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    Avaya IP400 Office Phone 30 Module v2

    • Adds an additional 30 Plain Ordinary Telephone ports to the IP403, IP406 , IP412, and IP500
    • Provides POT ports for analog telephones
    • Two Wire
    • DTMF signaling (No rotary or Loop Disconnect)
    • Time Break Recall (No Earth Loop Recall)
    • Caller ID capable
    • Message Waiting Indication (MWI) capable – High Voltage, Pulsed High Voltage, Line Reversal
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700359912

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    Avaya IP400 Office Phone 16 Module v2

    • Adds an additional 16 Plain Ordinary Telephone ports to the IP403, IP406 , IP412, and IP500
    • Provides POT ports for analog telephones
    • Two Wire
    • DTMF signaling (No rotary or Loop Disconnect)
    • Time Break Recall (No Earth Loop Recall)
    • Caller ID capable
    • Message Waiting Indication (MWI) capable – High Voltage, Pulsed High Voltage, Line Reversal
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700359904

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    Avaya IP400 Office Phone 8 Module v2

    • Adds an additional 8 Plain Ordinary Telephone ports to the IP403, IP406 , IP412, and IP500
    • Provides POT ports for analog telephones
    • Two Wire
    • DTMF signaling (No rotary or Loop Disconnect)
    • Time Break Recall (No Earth Loop Recall)
    • Caller ID capable
    • Message Waiting Indication (MWI) capable – High Voltage, Pulsed High Voltage, Line Reversal
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700359896

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    Avaya IP400 Digital Station 30 Module v2

    • Adds an additional 30 Digital Station ports to the IP403, IP406, IP412, and IP500
    • Provides Digital Station (DS) ports supporting 24xx, 44xx, 54xx and 64xx Series phones plus 3810 and 9040 phones
    • For systems where Direct Station Select (DSS) Units are being used, IP Office supports a maximum of:
      • Eight EU24 and or EU24BL per system.
      • Two XM24 units on each Digital Station expansion module, including the IP406 control unit, to a maximum of 10 XM24 units per system.
      • Two 4450 units on each Digital Station expansion module, including the IP406 control unit, to a maximum of 10 4450 units per system.
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700359847

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    Avaya IP400 Digital Station 16 Module v2

    • Adds an additional 16 Digital Station ports to the IP403, IP406, IP412, and IP500
    • Provides Digital Station (DS) ports supporting 24xx, 44xx, 54xx and 64xx Series phones plus 3810 and 9040 phones
    • For systems where Direct Station Select (DSS) Units are being used, IP Office supports a maximum of:
      • Eight EU24 and or EU24BL per system.
      • Two XM24 units on each Digital Station expansion module, including the IP406 control unit, to a maximum of 10 XM24 units per system.
      • Two 4450 units on each Digital Station expansion module, including the IP406 control unit, to a maximum of 10 4450 units per system.
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700359839

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    Avaya IP400 Office Analog Trunk 16

    • Provides for 16 Analog Trunks (Loop start, LS-ICLID, or Ground Start) and two power fail sockets (LS only)
    • Compatible to the IP403, IP406, IP412, and IP500 Platforms
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700211360

    Additional DescriptionMore Details

    Provides for 16 Analog Trunks (Loop start, LS-ICLID, or Ground Start) and two power fail sockets (LS only)
    Compatible to the IP403, IP406, IP412, and IP500 Platforms
    Not Included: Power Lead
    Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700211360


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    Avaya IP500 Office Phone 30 Module

    • Styling matches IP500 Control Unit
    • Adds an additional 30 Plain Ordinary Telephone ports to the IP403, IP406 , IP412, and IP500
    • Provides POT ports for analog telephones
    • Two Wire
    • DTMF signaling (No rotary or Loop Disconnect)
    • Time Break Recall (No Earth Loop Recall)
    • Caller ID capable
    • Message Waiting Indication (MWI) capable – High Voltage, Pulsed High Voltage, Line Reversal
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700426224

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    Avaya IP500 Office Phone 16 Module

    This module provides additional analog telephone interfaces:

    • Two Wire
    • DTMF signaling (No rotary or Loop Disconnect)
    • Time Break Recall (No Earth Loop Recall)
    • Caller ID capable
    • Message Waiting Indication (MWI) capable – High Voltage, Pulsed High Voltage, Line Reversal

    The IP500 Phone module is available in 2 versions, giving 16 or 30 extensions. Telephones can be located up to 1km from the control unit. For extensions located “out-of-the-building” additional line protection will be needed. For more information on cabling and out of building guidelines, see the IP Office Installation Manual.

    Manufacturer: Avaya
    Model: 700449507

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    Avaya IP500 Digital Station 30 Module

    • Styling matches IP500 Control Unit
    • Adds an additional 30 Digital Station ports to the IP403, IP406, IP412, and IP500
    • Provides Digital Station (DS) ports supporting 24xx, 44xx, 54xx and 64xx Series phones plus 3810 and 9040 phones
    • For systems where Direct Station Select (DSS) Units are being used, IP Office supports a maximum of:
      • Eight EU24 and or EU24BL per system.
      • Two XM24 units on each Digital Station expansion module, including the IP406 control unit, to a maximum of 10 XM24 units per system.
      • Two 4450 units on each Digital Station expansion module, including the IP406 control unit, to a maximum of 10 4450 units per system.
    • Not Included: Power Lead
    • Included: IP400 EXP RJ45 / RJ45 1M Blue for connecting Expansion Module to Base Unit

    Manufacturer: Avaya
    Model: 700426216

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    Avaya IP500 Digital Station 16 Module

    This expansion module provides 16 additional Digital Station (DS) ports for selected Avaya 2400, 4400, 5400, 6400, T3 (EMEA only) series phones and 3810 wireless phones (North America only).

    Manufacturer: Avaya
    Model: 700449499

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    Avaya IP500 Analog Trunk 16 Module

    This expansion module provides an additional sixteen Loop Start or Ground Start two-wire analog trunks. (Ground start trunks are not available in all territories) The first two trunks on the module which are automatically switched to power fail sockets on the rear of the unit in the event of power being interrupted must be loop start for correct power fail operation.

    For installations in a rack, this module requires the IP500 Rack Mounting Kit. The IP500 Analog Trunk 16 Module is functionally identical to the IP400 Analog Trunk 16 Module.

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